About Us
Built in Kerala, for businesses that live on WhatsApp
Wably is a WhatsApp automation platform by Mazoomi Business Solutions. We help shops, clinics, schools, builders and agencies turn WhatsApp from a busy inbox into a system that answers customers, follows up on leads and takes orders — automatically, around the clock.
Why we started Wably
Almost every business in Kerala already runs on WhatsApp. Customers ask prices there, send enquiries there, place orders there. But most owners are answering those chats manually — on one phone, one message at a time, often late at night. Enquiries get missed. Leads go cold. Follow-ups never happen.
The tools that solve this were mostly built for large companies: priced in dollars, written in jargon, and set up on the assumption you have a technical team. Small and mid-sized businesses here were left choosing between doing everything by hand or paying for software they couldn't configure.
We built Wably to close that gap — an automation platform powerful enough for serious businesses, priced in rupees, and simple enough that the owner (not a developer) stays in control.
What we do
Wably gives you one place to manage every customer conversation on WhatsApp, and the automation to handle the repetitive parts for you.
Automated replies & chatbots
Answer common questions, share prices and capture enquiries instantly — even outside business hours.
Broadcasts & campaigns
Send offers, reminders and updates to your customer list without blasting from a personal number.
Shared team inbox
Let your whole team handle chats from one number, with handover to a human whenever it's needed.
Catalogue & order flows
Show products, take orders and send confirmations and tracking updates inside the chat.
Who we work with
We work with businesses where fast replies directly decide whether a sale happens:
- E-commerce & retail — order updates, abandoned cart recovery, product enquiries.
- Real estate — instant enquiry replies, listing shares, site-visit bookings, lead follow-up.
- Education — admission enquiries, fee reminders, attendance alerts, results and circulars.
- Travel & hospitality — booking confirmations, itineraries and guest support.
- Healthcare — appointment booking, reminders and patient follow-ups.
How we work
We set it up for you
You don't need a developer. We handle the WhatsApp API setup, verification and your first automation flows together with you.
Plain language, not jargon
We explain things the way a business owner thinks about them — enquiries, follow-ups and orders, not webhooks and endpoints.
Support you can actually reach
We're in the same state and the same time zone. Message us on WhatsApp and you'll talk to someone who knows your account.
Official and compliant
Wably runs on the official WhatsApp Business Platform — your number stays verified and in good standing, with no risk of unofficial workarounds.
Priced for Indian businesses
Transparent plans in rupees, sized for small and growing businesses rather than enterprise budgets.
Your data stays yours
Your customer list and conversations belong to your business. We never sell or share them.
Company details
Legal entity
Wably is a product of Mazoomi Business Solutions, operating from Malappuram, Kerala, India.
Registered address
Mazoomi Business SolutionsAP 09/62 L, Areekode Maneri Road,
South Puthalam, Areacode,
Malappuram, Kerala 673639, India